Join McLean Care, a distinguished leader in the Community, Retirement, and Aged Care sector since 1953. As a not-for-profit organization, our mission is to prioritize your needs. With over 1,100 clients spanning nearly 195,000 square kilometers across NSW & QLD, our team of over 600 staff is dedicated to providing exceptional services that make a real difference.

About this role

As the Service Delivery Team Leader in Home and Community Services, you'll be at the forefront of innovation, working hand in hand with the Service Delivery Manager to revolutionize service delivery, identify operational enhancements, and inspire and empower our Home Care Employees. From ensuring seamless day-to-day service delivery to fostering a culture of support, mentorship, and growth, your role will be pivotal in shaping the future of care provision. It's a dynamic opportunity where no two days are the same, and where your passion for excellence and commitment to making a positive impact will truly shine.

About you

• Proactive leader with a Certificate III in Individual Support (or equivalent).
• Passion for consumer-directed care and making a positive impact.
• Excellent communication skills and innovative thinking.
• Commitment to core values: Integrity, Respect, Reliability, Courage, Compassion, and Resilience.
• Understanding of the Home Care and Aged Care sector.
• Dedication to delivering the highest standards of care.

What’s in it for you

At McLean Care, we value the hard work and dedication of our team members. We strive to acknowledge and appreciate their efforts by offering a range of benefits, including:

• Competitive rates: We offer competitive hourly rates that reflect the skills and dedication of our staff.
• Salary packaging: Our salary packaging options allow you to maximize your take-home pay and make the most of your earnings.
• Exclusive discounts: Gain access to exclusive discounts through the Blue Light Card, providing savings on a wide range of retail purchases.
• Professional development: We are committed to supporting the growth and development of our team members through various professional development opportunities.
• And more: We continually explore ways to enhance the employee experience and offer additional perks and benefits.

McLean Care is passionate about creating an inclusive workplace that promotes the right to feel safe, be valued and heard. Creating a culture that celebrates the diverse voices of our people which connects us closer to our residents, clients and the communities we serve, because we believe change starts with us.

To be eligible to apply for this position you must be eligible to work in Australia, be willing to undertake a criminal record check and NDIS Check in accordance with the requirements of the Aged Care Act 1997.

McLean Care is committed to ensuring the safety and well-being of its staff and residents and provides a yearly immunisation program for staff.