Business Support Officer

Location: Work from Home
Rate: $45 per hour
Contract: 6-Month Fixed Term

The Company

McLean Care is a well-established and respected leader within the Community, Retirement, and Aged Care sector.
From humble beginnings in 1953, we are a proud not-for-profit organisation driven by our mission “to focus on you.”

At the heart of McLean Care are our people — individuals who share our values, commitment to quality care, and a unified passion for supporting older Australians in our communities.

About the Role

We’re seeking an experienced Business Support Officer to provide high-level administrative and executive support to our leadership team.

This role will suit a highly organised professional with advanced technical skills, attention to detail, and the ability to work autonomously in a fast-paced environment. You’ll support strategic and operational priorities, manage documentation and correspondence, and ensure the smooth delivery of administrative and governance functions.

Key Responsibilities

• Provide proactive, high-level administrative support to CEO

• Coordinate meetings, agendas, minutes, and action tracking

• Draft, review, and format reports, policies, and governance documents

• Conduct research and prepare concise written summaries of complex material

• Assist with strategic projects and operational reporting

• Build effective relationships with internal and external stakeholders

• Maintain confidentiality and accuracy across all communications

Skills & Experience

• Advanced Microsoft Excel and Word skills

• Strong proficiency in Microsoft 365 (SharePoint, Teams, Outlook, etc.)

• Experience with Google Workspace (Docs, Sheets, Drive, etc.) for document collaboration and information management

• Excellent written, verbal, and analytical communication skills

• Strong initiative, problem-solving, and attention to detail

• Ability to interpret legislation, policies, and reports, and summarise key information

• Proven ability to take accurate meeting minutes and prepare professional agendas

• Previous experience providing high-level executive or CEO support highly regarded

• Experience in aged care would be an advantage, though not essential — we welcome applicants from all sectors with strong transferable skills

What We Offer

• Competitive hourly rate of $45 per hour

• Work from home flexibility

• Supportive, collaborative team environment

• Opportunity to contribute to meaningful, purpose-driven work

How to Apply

If you’re a self-starter who thrives on delivering quality outcomes and working with senior leaders, we’d love to hear from you.
Please submit your resume and a brief cover letter outlining your relevant experience and availability.